Exciting Opportunity ACOS for Primary Care Service Line Fayetteville NC VA Costal Health Care System

Position Summary:

The incumbent reports to the Chief of Staff and serves as a key clinical resource for the Medical Center Director and the Chief of Staff. The Fayetteville VA Health Care System is seeking a board-certified physician with advanced clinical and leadership experience who has a strong working knowledge of PACT processes. Additionally, the incumbent needs to have a demonstrated commitment to an interdisciplinary approach to care delivery, a documented ability to coordinate a broad continuum of programs, management experience with strong administrative and interpersonal skills, and demonstrated skills in providing clinical interface with academic affiliates and other key stakeholders.

Functions/Responsibilities:

Administrative Duties:

• Provides administrative, clinical, and programmatic leadership.
• Ensuring patient care is coordinated in accordance with professional standards and core values as it relates to ICARE principles and safe clinical practice.
• Targeting performance improvement initiatives to address comprehensive care and wellness.
• Directs the continuous measurement and improvement of the quality of care provided by the service.
• Developing and administering performance plans and appraisals for subordinates as required by VA regulations.
• Maintaining quality oversight of resources, equipment, and personnel in support of the operation of Primary Care.
• Assuring services provided by Primary Care meets standards set by accrediting agencies which governs the quality of care for the Medical Center, to include, but not limited to the Joint Commission and the Office of Inspector General (OIG).
• Responsible for the financial management of the service, including budget planning and management.
• Collaborates with other service chiefs in the development and execution of the overall Medical Center strategic and business plan.

 Clinical Duties:

• He/she is expected to provide patient care that is compassionate, appropriate, and effective for the promotion of health, prevention of illness, treatment of disease, and care at the end of life.
• Functions as an expert consultant in health promotion and disease prevention and uses advanced clinical knowledge/judgment to plan, implement, coordinate, and evaluate programs to promote healthy behaviors among employees. When coordinating employee health education programs, takes into consideration the age and developmental needs of employees.
• He/she must ensure practice-based learning and improvement, practitioners are expected to be able to use scientific evidence and methods to investigate, evaluate, and improve patient care.
• He/she is expected to demonstrate interpersonal and communication skills that enable them to establish and maintain professional relationships with patients, families, and other members of the health care team.
• He/she is expected to demonstrate behaviors that reflect a commitment to continuous professional development, ethical practice, and understanding and sensitivity to diversity, and a responsible attitude toward their patients, their profession.

PERFERRED EXPERIENCE:  5 years’ experience (preferred) in healthcare leadership and supervisory experience with excellent communication and interpersonal skills. Experience in project and change management, innovation, and process improvement/lean projects is highly desired.

Interested candidates please submit a current CV and letter of interest to: Terrence Townsend Terrence.Townsend@va.gov.

The Fayetteville NC VA Coastal Health Care provides health care services to approximately 80,000 Veterans in a 19-county area of southeastern North Carolina. Our facilities include the Fayetteville VA Medical Center, two health care centers—one in Fayetteville and one in Wilmington, 9 outpatient clinics.

The VA Fayetteville Coastal Healthcare System provides you with exceptional care that improves the health and well-being of Veterans. Our teams work in an integrated environment that supports learning, discovery, and continuous improvement. 

Health care and services

We provide you with health care services in a 19-county area of southeastern North Carolina. Our facilities include our Fayetteville VA Medical Center and 16 community-based outpatient clinics. To learn more about the services each Fayetteville health care location offers, visit the VA Fayetteville Coastal health services page.  

The VA Fayetteville Coastal Healthcare System is an innovative care center within the Veterans Integrated Service Network 6 (VISN 6). VISN 6 includes medical centers in Asheville, Durham, Fayetteville, and Salisbury in North Carolina; and Hampton, Richmond, and Salem in Virginia; and 38 outpatient clinics in North Carolina and Virginia.

Teaching and learning

The VA Fayetteville Coastal Medical Center has affiliations with 44 colleges and universities that include 112 programs, including a stand-alone Dental Advanced Education in General Dentistry residency program that collaborates with Fort Bragg dental training facilities. Primary clinical affiliations include:

• University of North Carolina-Chapel Hill School of Medicine, Department of Ophthalmology
• East Carolina University Brody School of Medicine
• Campbell University Pharmacy Residency Program

Paid Time Off:

• 26 Days paid annual (vacation/personal) leave
• 13 Days paid sick leave each year with no limit on accumulation
• 11 Federal holidays with pay annually
• 5 Days paid absence to attend approved CME courses

Insurance:

• Health Insurance: VA employees have an outstanding number of health insurance plans from which to choose (premiums are partially paid by VA) Lifetime Healthcare Insurance options available
• Dental & Vision: Our insurance options also include exceptional vision and dental plans (premiums are partially paid by VA)
• VA employees have the option to use Flexible Spending Accounts, which allow you to use tax-free dollars to pay for medical, dental, and vision care expenses that are not reimbursed by your health insurance plan
• Term life insurance, family, and additional coverage options are available with the cost shared by the Federal Government
• Long-term care insurance is available as an option

Federal Retirement Plan:

• VA employees are covered by the Federal Employees Retirement System (FERS). FERS is a three-tiered retirement plan composed of 1) Social Security benefits, 2) FERS-RAE basic benefits (pension), and 3) Thrift Savings Plan (TSP) which is a 401K-type plan
• How is the pension funded? VA employees automatically contribute 4.4% of their salary each pay period and the VA contributes 12.2% of the employee’s salary each pay period for a total annual contribution percentage equal to 16.6% of the employee’s salary
• Similar to the 401(k) savings plans widely available in the private sector, the TSP allows employees to tax defer a portion of their income each year, subject to the requirements of the Internal Revenue Service. For calendar year 2020, employees under the age of 50 may contribute up to $19,500, while those over age 50 are eligible to make catch-up contributions that allow them to defer up to $25,500.
• The Federal Government also provides an automatic basic contribution (1% of salary) and up to 4% of salary in matching contributions, depending on the amount of the employee contribution
• For retired military personnel, these benefits are in addition to full monthly retirement pay or pension
• In addition to FERS, VA provides health care insurance coverage for retired personnel
• Disability Retirement
• Employees are vested in a federal pension after only 5 years service

Fayetteville’s growth during the last fifty years has produced an ambivalent response.  During the 1960s, Fayetteville’s main street, Hay Street, with it strip joints and bars that catered to the military, was considered sleazy, and with the Vietnam War in full swing, the city was derogatorily called “Fayttenam.”  By the 1980s, Hay Street had been revitalized, but it has not yet rebounded to surpass the sales of the suburban strip malls and shopping centers.  Today, over one hundred subdivisions, including King’s Grant, Tallywood, Vanstory Hills, and numerous shopping plazas and malls dot the map of Fayetteville.  Some of the first retailing complexes were Eutaw Shopping Center, constructed on Bragg Boulevard in 1948, Boudreaux Shopping Center, built on a former vineyard in the 1950s, and the Westwood Shopping Center, erected in the 1960s.   The large and indoor Cross Creek Mall opened in 1976.  In all, the city’s retail sales have skyrocketed during the post-war years: $44 million in 1948, a half billion in 1972, and one billion in 1982.The increase in sales reveals the constant population growth of the city.  In 1930 Fayetteville’s population was 13,309.  By 1940 the population grew to 17,428, (forty-percent African American). Population growth also resulted from the city expanding its boundaries; after the post-World War II suburban sprawl, city leaders decided to annex over a hundred subdivisions.  In 1980, Fayetteville residents numbered 60,000 and their number more than doubled to 121,015 by 2005 and comprised North Carolina’s sixth largest city.

In addition to its service industry and military bases and growing population, Fayetteville is known for its institutions of higher education.  Founded in 1867 to educate freed slaves, Fayetteville State University, has a current enrollment slightly surpassing 5,000 and offers numerous graduate programs.  Methodist College, a four–year liberal arts college established in 1960, educates approximately 2,000 students.  Fayetteville Technical Community College opened its doors in 1960 and now has over 7,000 full and part-time students.

Fayetteville is also known for its cultural arts.  Following World War II, the city formed the Fayetteville Symphony in 1957, and the Fayetteville Little Symphony in 1962.  The Fayetteville Museum of Art was established in 1972.  Fayetteville can boast of several radio stations, two television stations, and the Fayetteville Observer, founded in 1835 and the state’s oldest operating periodical.  Fayetteville is also home to the Cape Fear Museum of History and the recently opened Airborne and Special Operations Museum in downtown Fayetteville.