Medical Director - Urgent Care Network in CT

Hartford HealthCare - GoHealth Urgent Care
Position: Medical Director
Location: Greater Hartford, New Haven County area
Schedule: Fulltime (25% clinical, 75% admin)

We are excited to announce an opening for a Medical Director to lead, counsel, and engage a frontline clinical workforce of physicians, nurse practitioners, and physician assistants, focusing on the highest level of care and a high standard of customer satisfaction.  

•  Direct and identify best practice standards including establishing clinical policies, procedures, rules, regulations and methods of operation related to the Hartford HealthCare- GoHealth Urgent Care network. 
• Establish quality metrics and initiate process improvement programs. 
• Support Hartford HealthCare– GoHealth Urgent Care network's strategy to increase exposure and to enhance the image of the Program to health care providers and residents. 
• Participate in the development of patient education materials and seminars 
• Work collaboratively with the Regional President of the network and the operational team to implement best practice operations for the network. 
• Responsible for the quality of care and all issues related to the clinical caregivers within their assigned region.   
• Collaborates across and within regions to share resources, implement improvement initiatives, and optimize clinical, financial, operational and customer service performance. 

•  Partnering with Hartford HealthCare allows us to reach beyond the episodic patient treatment of traditional urgent care. 
•  Our state-of-the-art centers are beautiful, patient-friendly and equipped with imaging, labs and an advanced EPIC EMR.
• Our patient satisfaction scores validate our focus on the quality of care. 

• Competitive compensation, bonuses and comprehensive benefits package as an employee of Hartford HealthCare(including PTO, CME allowance, malpractice coverage, and more).  

• Board certified physician in emergency medicine, family practice or med-peds (IM/Peds) 
• Minimum of two (2) years of clinical leadership / administrative experience in emergency medicine, urgent care, or related field, preferably in a major medical center or health system, required. 
• Successful track record building, developing and leading high-performing medical teams; he or she must have strong analytical, management, delegation, organizational and administrative skills to develop and mentor a high performing team. 
• Outstanding communication and management skills, and an ability to work collaboratively with GoHealth staff, management, health system partners, required. Outstanding oral and written communication skills. 
• Proven track record of flexibility and fluidity in managing many responsibilities, acting as a "coach" and manager while simultaneously managing multiple operational centers. 
• Possesses the tenure, knowledge, and skillset necessary to bring authority to new and existing relationships, both internal and external among physicians and non-physician executives. 
• Must possess recent experience in generally accepted and currently used methods and techniques. 

• Proficiency in MS Word, Excel, and PowerPoint 
• Super-user level skills with a currently in-use electronic medical record preferred. Epic preferred. 
• Strong experience and skills in presentation of clinical and administrative topics to audiences of clinical and non-clinical staff in both formal in informal settings 
• Data analytics preferred 

If you’re a dynamic, flexible, experienced Physician who wants to take your career to the next level, we look forward to speaking with you today! 

Welcome to GoHealth Urgent Care

At GoHealth Urgent Care, we are dedicated to transforming the healthcare experience for patients and providers alike. With over 250+ centers nationwide, GoHealth offers an extensive network of convenient locations, providing accessible care to communities across the country.  We partner with prominent and progressive health systems to support our communities across the entire continuum of care. These partnerships enable us to deliver unparalleled experiences, striving to go above and beyond for our patients.

In Greater Hartford, GoHealth Urgent Care has partnered with Hartford Healthcare, Connecticut's most comprehensive healthcare network, to create a substantial network of urgent care centers throughout Connecticut that put patients and providers first, through delivering superior care and convenience. The partnership provides patients with greater access to innovative urgent care through state-of-the-art technology and unique patient access tools, such as online registration and appointment scheduling.

Locations include:

• North Region: Enfield, Windsor, Granby
• West Region: Torrington, Avon, Bristol, Southington
• Central Region: Bishop’s Corner, Corbin’s Corner, Newington, Newington South, Wethersfield, Glastonbury, Manchester, South Windsor, Vernon, Berlin
• East Region: New London, Norwich
• South Region:  Meriden, Cheshire, Hamden, Milford, Branford, West Haven, Derby

Exceptional Care and Supportive Culture

As a leading urgent care provider, GoHealth is committed to delivering exceptional care to our patients. Our state-of-the-art facilities are equipped with advanced medical technology, including onsite labs, digital X-ray capabilities, and point-of-care testing, enabling our providers to make accurate diagnoses and provide timely treatment.

But what truly sets us apart is our commitment to fostering a supportive and collaborative culture. As a member of the GoHealth team, you'll have the opportunity to work alongside a diverse group of healthcare professionals who share your passion for delivering high-quality care. Our team-based approach ensures that every patient receives personalized attention and comprehensive treatment, while also providing you with the support and resources you need to excel in your role.

Join our Team

We understand that your career is more than just a job – it's a calling. That's why we offer competitive compensation packages, generous benefits, and opportunities for professional development and advancement. Whether you're an experienced provider seeking to further your career or a seasoned professional looking for new opportunities, GoHealth Urgent Care is the perfect place to take your career to the next level.

Join us at GoHealth Urgent Care and become part of a team that's redefining the future of healthcare. Together, we'll make a real difference in the lives of our patients and our communities.

For additional information about us, please visit https://www.gohealthuc.com/about