Medical Director - Outpatient Behavioral Health Services

Job Description

Major Responsibilities:
1.    Ensuring proper medication management for ambulatory patients.
2.    Provide supervision to providers (MDs and NPs) in the designated areas.
3.    Member of the Behavioral Health Leadership Team including Vice President of Behavioral Health, Chief Psychiatry,          Medical Director of Inpatient Psychiatry, Director of Nursing, Director of Operations, and Director of Outpatient Behavioral Health services.
4.    Lead monthly outpatient prescribers’ meetings.  
5.    Along with Vice President, Medical Director of Outpatient will be involved in the integration and development of ambulatory services across the UMass system, working closely with other hospital Medical Directors and department directors.
6.    Consultation to community medical providers, assessment of complex cases, and ongoing treatment of identified patients.
7.    Caseload and productivity review, established and as-needed supervision, and hiring of new providers
8.    Development of prescribing methodology in the various programs.
9.    Continuous improvement and review of protocols for treatment options for all of the Outpatient (Mental Health and Addiction) departments.
10.    Policy development and implementation.

Standard Staffing Level Responsibilities:
1. Directs and supervises assigned personnel including performance evaluations, scheduling, orientation, and training.  Makes recommendations on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions.  Resolves grievances and other personnel problems within position responsibilities.
2.  Manages activities to assure financial goals are met.
3.   Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
4.   Provides effective direction, guidance, and leadership for staff for effective teamwork and motivation, and fosters the effective integration of efforts with system-wide initiatives.
5.   Encourages and supports diverse views and approaches, demonstrates Standards of Respect, and contributes in creating and maintaining an environment of professionalism, respect, tolerance, civility and acceptance toward all employees, patients and visitors.
6.   Integrates diversity into departmental objectives, such as hiring, promotions, training, vendor selections, etc.
7.   Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
8.   Ensures compliance with regulatory agencies such as Joint Commission, DPH, etc.  Develops and maintains procedures necessary to meet regulatory requirements.
9.   Ensures that department complies with hospital established policies, quality assurance programs, safety, and infection control policies and procedures.
10.  Develops and maintains established departmental policies, procedures, and objectives.
11. Ensures compliance with all health and safety regulations and requirements.
12. Maintains, regular, reliable, and predictable attendance.
13. Performs similar or related duties as required or directed.
14. All responsibilities are essential job functions.

Position Qualifications:

License/Certification/Education:
Required:
1.    Board Certified, or Board Eligible, in Psychiatry
2.    Active Massachusetts Medical License
3.    Active Massachusetts Controlled Substances Registration
4.    Active DEA Certification

Experience/Skills:
Required:
1.    5+ years’ experience as psychiatrist
2.    Experience working among other hospital departments
3.    Knowledge of risk management and quality assurance processes
4.    Familiarity with accreditation process, experience with dual diagnosis and medications to treat substance use disorders. Experience with methadone preferred.
5.    Minimum of six months of clinical experience with alcohol and other drug-dependent persons or 40 hours of documented continuing education credit in treating SUD within the first 12 months of employment.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

Physical Demands and Environmental Conditions:

Work is considered sedentary.  Position requires work indoors in a normal office environment

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

The newest member of the UMass Memorial Health system, Harrington serves patients from more than 25 communities across south-central Massachusetts and northeastern Connecticut with a comprehensive array of health care services through:

• Harrington Hospital in Southbridge provides medical and surgical inpatient care, 24-hour emergency services, inpatient adult psychiatry, an intensive care unit and comprehensive outpatient services.
• Harrington Hospital at Webster is an outpatient facility anchored by the 24/7 Remillard Family Emergency Department and 16-bed inpatient co-occurring disorders unit. Additional services include primary care and specialty physicians, diagnostic imaging, laboratory, cardiology, and an advanced sleep lab.
• Three additional major medical office buildings — Harrington at Charlton, Harrington at 169, also in Charlton, and Harrington at Spencer — houses primary care and specialty physicians, diagnostic imaging, laboratory, physical therapy, outpatient behavioral health, audiology, and a Wound Care Center with hyperbaric oxygen chambers.
• Harrington Physician Services, a primary care and multi-specialty physician group, consists of more than 60 physicians located in offices in Brimfield, Charlton, Dudley, Southbridge, Spencer, Sturbridge and Webster.
• UrgentCare Express at Harrington serves as a walk-in medical center for non-life-threatening illnesses and injuries, open seven days per week in Oxford;
• The Cancer Center at Harrington in Southbridge allows patients to receive advanced, local oncological and hematology care, including chemotherapy, radiation and pain management. The service is joint venture partner with 21^st Century Oncology.

Harrington employs more than 1,493 caregivers and 62 physicians, relentless in their pursuit of caring for our patients and each other.

• Beds: 119
• Employees: 1,555
• Active Medical Staff: 490
• Hospital Discharges: 16,097
• Emergency department visits: 25,168
• Outpatient visits: 272,914

• Advanced diagnostic imaging
• Oncology and cancer care
• Adult inpatient care
• Inpatient and outpatient behavioral health, including mental health and recovery services for substance use disorder
• 24-hour emergency care
• Safe, advanced surgical services
• Occupational health
• Cardiology and cardiac rehabilitation
• Orthopedic surgery and sports medicine
• Physical therapy and rehabilitation programs
• Wellness programs and community outreach

The Harrington HealthCare system serves 175,000 residents in more than 26 towns across south central Massachusetts and northern Connecticut. Our community boasts old-fashioned Main Streets, vibrant businesses, first-rate schools, restaurants and antique galleries, pristine lakes and parks, among other amenities. Our suburban, small-town location is within easy reach of world-class museums, colleges and wineries, cities of Boston, Providence, Hartford, Worcester, and Springfield and the New England coast, including Cape Cod and the mountains of New Hampshire, Vermont and Maine.

• Worcester
• Southbridge
• Woodstock, CT
• Webster
• Thompson, CT
• Sturbridge
• Oxford
• Holland
• Dudley
• Charlton
• Brookfield
• Brimfield
• Webster-Dudley-Oxford Chamber of Commerce
• Central Massachusetts South Chamber of Commerce
• The Last Green Valley