HealthCareMatch Careers

POSITION SUMMARY
The Crisis Therapist is responsible for completing assessments, determining safety, danger of DTO/DTS, and the level of care needed by clients presenting in the crisis department. They welcome and coordinate the determination of care for all clients in coordination with the medical provider, the paramedic, or RN.

ESSENTIAL RESPONSIBILITIES

The crisis therapist initiates an assessment (or reviews accompanying assessment if completed by participating provider) within 30 minutes of the client's arrival to determine if the individual meets basic requirements for admission to a Polara Health inpatient facility. Including:
Crisis Screening and assessment
Columbia Suicide Screening Scale
Broset Violence Checklist (if indicated)
Determine the appropriate level of care using the LOCUS evaluation
Completing Safety Plan and coordinating appropriate care provisions
Coordinates sending out packets to find appropriate placement for clients not admitted or diverted
Collaborates with client supports, Nursing Staff and Provider to develop and implement an individualized person-centered plan of care to ensure safety and appropriate therapy interventions
Gathers information from the patient and available parties to provide a thorough assessment of what the patient's immediate needs are for treatment and safety, and appropriately documents them
Evaluates needs and safety concerns of the client
Collaborates with the interdisciplinary treatment team to assess packets, and determine the appropriateness of referrals for admission.
Demonstrates effective engagement skills; inspires hope and promotes recovery and resiliency providing education and community resources based on the intervention provided
Demonstrates effective documentation skills, ensures all interactions are documented in the designated electronic medical record in accordance with policies, procedures, and industry and/or organizational standards of practice.
Obtains signatures from patients regarding treatment as necessary
Models appropriate physical and emotional boundaries with clients and co-workers.
Provides emotional support to help clients manage negative symptoms and utilize coping strategies to enhance their quality of life and daily functioning
Maintains a working knowledge of the Title 36 Involuntary Commitment process completing Emergency admission and pre-petition screening forms completely and thoroughly as necessary.
Intervenes pro-actively with clients in situations where clients may be escalating emotionally and/or behaviorally using approved non-violent crisis intervention techniques, including the least restrictive interventions appropriate for the situation
Attends and participates in shift reports, site meetings, and trainings as mandated by agency policy and procedure
Communicates effectively and promotes quality service within a compassionate environment by treating clients and co-workers with respect and dignity
Helps to maintain a clean and orderly environment in all client, staff and facility areas
Supports a work climate that emphasizes collective team performance and demonstrates Polara Health's core competencies and values.
Other duties as assigned
QUALIFICATIONS
21 years of age or older; or minimum 18 years old and licensed or certified under A.R.S. Title 32 and providing services within the personnel member's scope of practice; or minimum 18 years old for select administrative positions
Must be able to provide or obtain an AZDPS Level One Fingerprint Clearance Card
Must possess and maintain a valid Driver License, current automobile insurance, and a driving record that meets the guidelines and requirements of the organization
CPI and CPR/First Aid certification required (training provided by Polara Health)
Master's degree in Counseling, Psychology, Social Work, or a related field.
Current licensure or eligibility for licensure as a Licensed Professional Counselor (LPC), Licensed Clinical Social Worker (LCSW), or similar license in the state of Arizona.
Strong ability to maintain strict confidentiality and handle highly confidential information with professionalism
Must be able to work independently as well as collaboratively within a team setting
Must have strong interpersonal communication, problem solving, and teambuilding skills
Must be detail oriented, have excellent organizational skills and be flexible
Must demonstrate clinical competencies essential to effective job performance
Actively participates in performance management and coaching
Demonstrates respect for consumer confidentiality practices
Technical, industry specific knowledge about healthcare, behavioral health, crisis services, and clinical standards of practice; this includes knowledge of Medicaid managed care, behavioral health assessment and recovery concepts.
Ability to work well under pressure in a fast-paced, time sensitive environment with shifting priorities and multiple deadlines
Show appreciation for and ability to respond to cultural differences, and adjust communication practices accordingly in order to minimize cross-cultural misunderstandings
Consistent work attendance and compliance with scheduled work hours (excludes approved FMLA absences)
Responsible for complying with Polara Health's Corporate Compliance Program as it applies to individual job duties, the department, and the company
Must comply with all Polara Health policies and procedures
Exercise due diligence to prevent, detect, and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents
CORE COMPETENCIES
People - Passionately believes in people and embraces diversity
Integrity - Does the right thing even when no one is looking
Learning - Challenges old paradigms with critical thinking, curiosity, and creativity
Accountability - Sets an intentional culture of personal responsibility; believes everyone carries the load
Relationships - Serves colleagues and consumers with love, empathy and compassion

PHYSICAL DEMANDS & WORKING CONDITIONS
The nature of work may generate considerable physical (transporting, moving, assisting clients, etc.), mental and visual demands. The physical and working demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Office environment, travel within the community, as needed
Heavy exposure/use of computers, cell phones, office phones, etc.
May be required to wear protective clothing (PPE)
Annual TB screening per program policy and procedure
Ability to be physically mobile (stand, walk, reach, climb, bend) and the ability to sit for prolonged periods throughout work hours
Must be able to occasionally lift and/or move 25 or more pounds
Must be able to respond appropriately and effectively in crisis situations by using good judgment and following Polara Health protocols
This position is considered Safety-Sensitive by Polara Health.

Non-Discrimination Policy
Polara Health subscribes to the principles of Equal Employment Opportunity. Polara Health's policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, Polara Health intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.
Americans With Disabilities Act - Request for Reasonable Accommodations
In accordance with requirements of the Americans with Disabilities Act, Polara Health's policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify Polara Health in any of the following ways: by calling 928-445-5211, ext. 4047, U.S. Mail, or hand deliver to Polara Health 3343 N. Windsong Drive, Prescott Valley, AZ 86314 Attention: Human Resources Job Applicant Request.
Background Checks
Employment is contingent on background checks as required by Polara Health's policies, which may include Fingerprint Clearance, Drug Test, Criminal History, Driving History Record, Sex Offender Registry Search, Department of Child Services, State Central Registry Check, Employment Verification, Education Verification, and Professional References.
We Offer the Following Benefits to Full Time Employees:
Medical * Dental * Vision * Short and Long Term Disability * Life Insurance * Health Savings Account * Flexible Spending Account * Employee Assistance Program * 401(k) * Up to 3 Weeks of Paid Time Off * 10 Paid Holidays per Year * Shift Pay (for select inpatient positions) * Educational Reimbursement *

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)