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Insurance Payment Poster / Collector (Monthly Bonus!)

Opportunity Criteria

Employment TypeFull Time
Salary Range $23.00 to $26.00 / Hour
JOIN OUR TEAM AS AN INSURANCE PAYMENT POSTER / COLLECTOR!

Monthly Bonus Opportunity!

Schedule: In-office full-time, Monday-Friday, 8a-4:30p

Your Work Matters How will you make a difference?

We are seeking a Payment Poster/Collector to play a vital role in ensuring accurate and timely reimbursement for behavioral health and chemical dependency services. In this critical position, you will post payments from patients, insurance companies, and third parties, document transactions in the patient accounting system, and assist with follow-up and collection efforts for inpatient and outpatient claims. Join us in contributing to our mission of providing exceptional mental health services to the community.

This position is located in the business office of a freestanding psychiatric hospital organization.

Pull remits manually and electronically for deposits daily
Accurately post payments and/or denials via ERA, EFT, and paper remits appropriately to accounts and balance payments posted back to the original deposit amounts
Verifies insurance payment is in alignment with payor contract by reviewing the contract status log and EOB received
Maintain and balance cash log daily to treasury
Researches and resolves unapplied and/or unidentified cash receipts
Identify allowances, deductibles, and co-insurance, ensuring precise posting.
Scans and uploads supporting documentation as needed
Investigate insurance recoupments to determine correctness and appeal when appropriate.
Runs electronic deposit reports and processes payments
Review and interpret insurance carrier explanation of benefits (EOB) to post appropriate payment and denial codes
Enter/correct charges for outpatient services
Code and post all receivables from insurance companies and third-party payors on patient accounts
Assist in resolving credit balances with insurance companies & patients
Understand payor requirements and special requirements
Verification of appropriate revenue codes, CPT codes, and modifiers
Able to read and understand an EOB.
Can take the necessary action for account resolution following established federal and state regulations.
Ability to identify the next steps required when a claim has been denied/rejected.
Identify payor issues proactively concerning zero payment, payment variance, billing, and denials with a high degree of accuracy and report to Management
Performs account follow-up on outstanding balances and takes the necessary action for account resolution under established federal and state regulations.
Perform account follow-up on outstanding balances with precise documentation and calculations.
Communicate effectively to document accounts accurately.
Perform other duties as assigned.

Your Experience Matters What were looking for:

Education: High School graduate or equivalent required.
Experience:
Minimum of 1-year payment posting in a hospital business office setting, preferably in psychiatric services.
Experience with computer and business software programs (Excel) required.
Additional Skill Requirement:
Demonstrate proficiency in Microsoft Office applications, focusing heavily on Excel.
Must be detail-oriented and possess basic mathematical and analytical skills to resolve financial issues.
Exhibit a positive demeanor and strong verbal and written communication skills, maintaining a professional appearance and approach.
Quickly learn the patient accounting MedHost software system, Hospital Clearinghouse, and effectively update Excel spreadsheets.
Strong communication skills and a professional demeanor are essential.
Detail-oriented with practical time management skills to handle multiple priorities in a fast-paced environment
Self-starter with high drive, initiative, forward-thinking, and follow-through.

Your Care Matters What we provide for our team:

401(k) + matching
100% company-paid life insurance coverage up to 2x your annual salary
Health insurance
Vision insurance
Dental insurance
100% company-paid long-term disability insurance
Paid time off
Paid holidays
Cafeteria on site
Employee engagement events
Employee assistance program
Employee recognition program
Free parking

Disclaimer: Benefits are subject to change at the discretion of South Sound Behavioral Hospital.

Compensation:

This is a full-time position, and the expected compensation range is $23.00 - $26.00 hourly + monthly bonus opportunity. Were eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Insurance Payment Poster / Collector!

This position is not eligible for remote work.

Get to know us Outstanding Care, Compassionate People, Unparalleled Service

Welcome to South Sound Behavioral Hospital (SSBH), where passion meets purpose in the realm of mental health and substance use disorder treatment.

Our 138-bed facility located in Lacey, WA, SSBH is the newest behavioral health facility in the area equipped with cutting-edge safety features to ensure a secure and supportive environment for both our employees and our patients. At SSBH, our expert team, including licensed psychiatrists, compassionate nurses, skilled therapists, and adept technicians, is united by a singular commitment to deliver exceptional care to every individual, regardless of their financial circumstances. We offer specialized programs to create a haven for patients to embark on their healing journey in utmost comfort.

Join us in our transformative mission to redefine mental healthcare through person-centered care. Your unique skills and boundless compassion have the power to profoundly impact the lives of those in need. If you are ready to contribute to a community that values excellence and empathy, seize this opportunity to apply and become a catalyst for positive change at South Sound Behavioral Hospital.

To learn more about SSBH, visit us at: https://www.southsoundbehavioralhospital.com/

TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.

Individuals Maintaining Positive Attitude and Commitment To Service

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South Sound Behavioral Hospital values a diverse, inclusive workforce and provides equal employment opportunities for all applicants and employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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