Urgent Care APP Manager

Lead the Future of Urgent Care

Are you a forward-thinking Advanced Practice Professional with a passion for leadership and team development? Do you thrive in fast-paced environments where your clinical expertise, collaborative mindset, and strategic vision can make a real difference? If so, this is your opportunity to step into a dynamic leadership role at Baylor Scott & White Health, the largest not-for-profit healthcare system in Texas.

Join a mission-driven organization that values integrity, innovation, and compassionate care. At Baylor Scott & White, we’re not just providing healthcare — we’re transforming it.

Why Baylor Scott & White?

We’re dedicated to supporting your well-being — personally, professionally, and financially.

• Our benefits start from day one and may include:
• 401(k) with 5% dollar-for-dollar match
• Debt-free tuition assistance for degrees, certifications, and more
• Immediate PTO access
• Comprehensive health, dental, and vision insurance
• Career development opportunities at every level

Note: Benefits vary by role and level

Your Role as an APP Manager

As an Urgent Care APP Manager, you’ll wear two important hats — clinician and leader. In this hybrid role, you’ll have protected time carved out for leadership responsibilities while continuing to practice clinically within urgent care settings.

You'll work in a collaborative triad leadership model alongside the Urgent Care Medical Director and Operational Leader to support APPs across your region. Your focus: drive quality, performance, professional growth, and operational excellence.

Your Leadership Responsibilities

• You’ll lead and support a team of APPs across multiple urgent care locations by:
• Coaching, mentoring, and developing APPs to their fullest potential
• Leading onboarding, orientation, and training for new hires
• Driving APP utilization and process improvement strategies
• Overseeing peer review, credentialing, and regulatory compliance
• Serving as a subject matter expert on APP scope and legislation
• Addressing clinical concerns and guiding performance improvement plans
• Supporting professional growth and ongoing education
• Acting as the key communication bridge between APPs and leadership
• Conducting stay and exit interviews to foster long-term team satisfaction

Meetings & Engagement

As a leader in this role, you’ll stay connected and engaged through:

• Urgent Care Council & APP Council (Monthly)
• Provider Huddles & Pod Dinners (3–4/year minimum)
• APP Leadership Retreats (Twice/year)
• Region-specific and triad leadership meetings (Cadence TBD)
• Quarterly rounding with each APP + bi-monthly site visits
• Participation on BSWMG and HTPN committees as needed
• EML Program Completion (Leadership training program)

What You’ll Bring to the Table

• Licensed and credentialed APP with clinical experience in urgent or emergency care
• Deep understanding of Texas and federal APP regulations
• Experience mentoring or managing APPs preferred
• Knowledge of Medicare/Medicaid, credentialing, and compliance standards
• Skilled communicator with the ability to lead with empathy and clarity
• Tech-savvy: proficient with EHR systems, Microsoft Office, and healthcare databases
• A natural problem-solver who thrives in a collaborative, fast-paced environment
• Self-motivated, proactive, and ready to lead by example

Who You Are

You’re a clinician at heart, but also a coach, connector, and innovator. You see the big picture, understand the challenges of frontline care, and know how to motivate others to do their best work. You’re excited to shape the future of urgent care at one of Texas’s most respected healthcare systems.

Ready to Lead?

Step into a leadership role that’s as rewarding as it is impactful. Join Baylor Scott & White Health and help build a stronger, more connected APP team — one patient, one provider, and one breakthrough at a time.

Apply now and make your mark.

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

QUALIFICATIONS

• EDUCATION - Masters' or Bachelors plus 2 years of work experience above the minimum qualification
• EXPERIENCE - 3 Years of Experience

CERTIFICATION/LICENSE/REGISTRATION

• Basic Life Support (BLS): Basic Life Support (BLS) within 30 days of hire or transfer.
• Physician Assistants (PA): .
• Clinical Nurse Specialist (CNS), Nurse Anesthetists (CRNA), Nurse Practitioner (NP): A CNS must currently be credentialed as a provider within the BSWH system and employed in a CNS Provider role. Must be an Advanced Practice Professional: Clinical Nurse Specialist, Nurse Practitioner, Physician Assistant or Nurse Anesthetist.