Nurse Practitioner or Physician Assistant Primary Care Inbox Management

Job Summary

Geisinger Community Medicine is seeking an experienced Advanced Practice Provider as an ‘Inboxologist’ at one of our Central Region (central Pennsylvania) family medicine clinics. Aligning with scope of practice, this Advanced Practice Provider will proactively manage patient advice, management and medication needs. The Inboxologist will be responsible for completing follow up and adjusting care plans as needed. In-basket management will require thorough, complete and timely responses to in-basket messages, complete actions, and outreaches to patients as necessary. These roles, undertaken in cooperation with nursing, staff physicians and other department staff, may include triage, telephone communication and patient education. Position will be a split role to support in-office primary care (60%) and virtual in-basket management (40%).

Job Duties

Advanced Practice Provider must be a current employee with Community Medicine. Aligning with scope of practice, this Advanced Practice Provider will proactively manage patient advice, management and medication needs. The Inboxologist will be responsible for completing follow up and adjusting care plans as needed. In-basket management will require thorough, complete and timely responses to in-basket messages, complete actions, and outreaches to patients as necessary. These roles, undertaken in cooperation with nursing, staff physicians and other department staff, may include triage, telephone communication and patient education. Position will be a split role to support in-office primary care (60%) and virtual in-basket management (40%).

• Assesses and establishes a presumptive diagnosis and implements treatment plans for their patient population.
• Makes accurate and complete entries into the electronic medical record; orders and interprets diagnostic testing and consults as appropriate and prescribes appropriate medical therapy utilizing evidenced based practice.
• Prescribes, adjusts or discontinues medications or therapies as appropriate.
• Evaluates and reports to collaborating physician any circumstances or approaches to medical management or test results that present a significant risk to patient's health or well-being.
• Performs procedures within the scope of practice of the nurse practitioner license.
• Communicates with collaborative physician, patient, PCP and referring staff through telephone or other means of correspondence.
• Instills confidence in patient acting as their advocate by providing safe, ethical care and health education to the patient and their family in a language that they can understand.
• Interprets and follow policies and guidelines to define procedures and meet goals and deadlines.
• Utilizes clinical knowledge to respond to in-basket messages including, but not limited to, interpretation of results, virtual triage and diagnostic assessments, virtual treatment and follow-up care, and medication management.
• Deploys strategies for effective management of in-baskets for supported providers by following best practice in-basket recommendations and demonstrating effective usage of cross-disciplinary resources.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Requirements:

At least 3 years’ experience with managing patient panels in a family practice role: including chronic disease management, evaluation and treatment of acute conditions, asynchronous response to patient messaging, digital inbox(in basket) management, and collaborative care with other practitioners.

The successful Physician Assistant candidate will work under the responsibility and supervision of the physician and require completion of an ARC-PA (or predecessor organization) approved physician assistant program, current NCCPA certification or eligibility and Pennsylvania State licensure.  

The successful Nurse Practitioner candidate will work in collaboration with the physician and have a certificate of completion from an approved program for Nurse Practitioners or be eligible to hold national certification that allows the NP to work with the patient populations and location settings associated with this position. Must be eligible for licensure as a nurse practitioner in the state of PA.

Position Details

Education

Master's Degree-Nurse Practitioner (Required)

Experience

Minimum of 3 years-Related work experience (Required)

Certification(s) and License(s)

Basic Life Support Certification - Default Issuing Body; Licensed Registered Nurse (Pennsylvania) - RN_State of Pennsylvania; Certified Nurse Practitioner - American Academy of Nurse Practitioners

About Geisinger

Founded more than 100 years ago by Abigail Geisinger, the system now includes ten hospital campuses, a 550,000-member health plan, two research centers and the Geisinger Commonwealth School of Medicine. With nearly 24,000 employees and more than 1,700 employed physicians, Geisinger boosts its hometown economies in Pennsylvania by billions of dollars annually. Learn more atgeisinger.orgor connect with us onFacebook,Instagram,LinkedInandTwitter.

Our Commitment to Diversity, Equity and Inclusion

Geisinger values who you are, where you are from, and where you are going. We seek out people of various backgrounds and cultures with unique abilities, non-traditional career paths and ambitious aspirations. We are an Affirmative Action, Equal Opportunity Employer. Women and Minorities are encouraged to apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. Read more about Our Commitment toInclusive Recruiting.

Our Vision & Values

Everything we do is about making better health easier for our patients, our members, our students, our Geisinger family and our communities.

KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.

EXCELLENCE: We treasure colleagues who humbly strive for excellence.

LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.

INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.

SAFETY: We provide a safe environment for our patients and members and the Geisinger family.

Our Benefits

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and prescription coverage.