Advanced Practice Provider (NP/PA) | MUSC Division of Emergency Medicine Telehealth

The Division of EM Telehealth is seeking a Physician Assistant or Nurse Practitioner to join its team of Advanced Practice Providers for the Virtual Provider in Triage service. In this role, providers will conduct virtual assessments and support the care of ED lobby patients across our health system. They will collaborate with on-site care teams to relay information about critical conditions, changes in patient status, and abnormal diagnostic results. A key focus is on enhancing the patient experience by ensuring providers deliver exceptional clinical care and outstanding customer service.

Fair Labor Standards Act Status: Salaried/Exempt

Hours per week: 30-40

Scheduled Work Hours/Shift: 10-hour shift to occur Sunday - Friday, 13 shifts per month

Patient Population Focus: Emergency Department, Virtual Provider in Triage

Patient Population Age Range: birth-death

Required Training

Required Minimum Training: Completion of an accredited Physician Assistant program and currently licensed or eligible for licensure as a Physician Assistant or completion of an accredited Nurse Practitioner Program and currently licensed or eligible for licensure as an APRN as noted below.

• Physician Assistant

or

• APRN
• FNP (Family Nurse Practitioner): (birth to death) Stable chronic disease state management, primary care across the lifespan. with current Emergency Room Nurse Practitioner (ENP) Certification

Required Minimum Experience: 3 years’ experience as APP in Emergency Medicine and experience in Telehealth.

Degree of Supervision
Advanced Practice Registered Nurse or Physician Assistant will be assigned a Primary Supervising/Collaborating Physician employed by MUSC. They will report directly to the Division of EM Telehealth medical directors.

Required Licensure, Certifications, Registrations

Job Duties

Provides direct care to patients through the following activities:

• Virtually assess ALL ED lobby patients
• Takes a concise history and physical examination
• Assigns the patients to an appropriate treatment location
• Places initial custom-tailored diagnostic and therapeutic orders
• Evaluates and treats on the basis of history, physical examination, radiological, laboratory, and other diagnostic test results pursuant to the practice agreement or scope of practice guideline
• Communicates with the ED care team to inform them of critical presentations, changes in condition, or abnormal diagnostic testing
• Initiates referrals to other health care providers, and/or consults with the attending physician or the collaborating physician
• Documents and bills for direct care provided
• Enhances the patient experience. Our providers must deliver not only outstanding care but also exceptional customer service.
• Utilizes current research and evidence-based decision-making in all clinical practice
• Performs and participates in quality/performance improvement activities and clinical research
• Participates in and supports accreditation, compliance, and regulatory activities of the organization
• Demonstrates responsibility for professional practice through active participation in professional organizations and continuing education
• Potential to precept students at MUSC enrolled as an advanced practice provider student; and facilitates the learning of other new team members
• APRN or PA must maintain licenses, certifications, CNEs/CMEs, etc. as required by applicable policies and state law

Physical Requirements

Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Ability to be qualified physically for respirator use, initially and as required. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift, lower, push and pull and/or carry objects weighing 50 lbs(+/-) unassisted, exert up to 50 lbs of force, lift from 36" to overhead 25 lbs. Infrequently work in dusty areas and confined/cramped spaces. 

MUSC Health, the clinical enterprise of The Medical University of South Carolina (MUSC), is dedicated to the pursuit of Changing What’s Possible in health care. We see more than one million patient encounters annually, and our specialized care teams consistently rank among the best in the country.

• In 2022, for the 8^th consecutive year, U.S. News & World Report named MUSC Health the No. 1 Hospital in South Carolina
• In 2023, MUSC Health was included in the Top 100 on Forbes’ list of America’s Best Large Employers

MUSC Health is dedicated to delivering transformational patient care and leading-edge treatment while training generations of innovative and compassionate health care leaders to serve the people of South Carolina and beyond. At MUSC Health, we empower our providers to transform expertise, learning and discovery into unrivaled patient-centered care, and to demonstrate our values of Compassion, Teamwork, Diversity, Accountability, and Innovation in everything we do.

Our integrated health care system includes a downtown Charleston campus featuring five unique hospitals, nine regional medical centers located throughout the state, affiliations with numerous healthcare partners, more than 300 telehealth sites, and nearly 750 care locations situated in the Lowcountry, Midlands, Pee Dee and Upstate regions of South Carolina.