We are North Idaho’s premier provider of integrated medical, dental and behavioral health services. Our amazing care teams deliver world-class healthcare utilizing a patient directed, community-focused approach. Providing high quality, affordable Healthcare from the Heart is our passion. Our mission is to deliver a healthcare experience that provides hope, inspires change, and extends life for our patients and our community.
Top reasons to join our team:
- Our employees are mission – minded
- We are passionate about providing excellent patient care
- Community-focused
- Committed to a fun and supportive team environment
- We offer high-quality competitive employee benefits
Summary:
Under general supervision, provides independent acute and/or routine medical care to a specified patient population. May supervise support staff in a clinical setting.
Minimum qualifications:
- A medical license from the State of Idaho to practice medicine as a Physician Assistant under a Physician’s supervision plus a medical certification from the National Commission on Certification of Physician Assistants Inc. (NCCPA) is required.
- The medical license must be free of restriction and no litigation or disciplinary actions may be pending against the incumbent.
- The incumbent must have Basic Life Support (BLS) certification, DEA and State of Idaho Controlled Substance Registration numbers.
- Bachelor’s degree required.
- At least 3-5 years’ experience as a primary care provider is desirable.
Knowledge, Skills, and Abilities Required:
- Ability to perform medical examinations using standard medical procedures.
- Knowledge of patient care charts and patient histories.
- Ability to react calmly and effectively in emergency situations.
- Knowledge of primary care principles and practices.
- Skill in preparing and maintaining patient records.
- Knowledge of drugs and their indications, contraindications, dosing, side effects, and proper administration.
- Knowledge of clinical operations and procedures.
- Ability to maintain quality, safety, and/or infection control standards.
- Knowledge of current and emerging trends in technologies, techniques, issues, and approaches in area of expertise.
- Knowledge of CPR and emergency medical procedures.
- Ability to educate patients and/or families as to the nature of disease and to provide instruction on proper care and treatment.
- Ability to clearly communicate medical information to professional practitioners and/or the general public.
- Knowledge of related accreditation and certification requirements.
- Ability to observe, assess, and record symptoms, reactions, and progress.
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments.
- Ability to make administrative and procedural decisions.
Duties and Responsibilities:
- Provides primary care to patients through diagnosis, treatment and management of acute and chronic problems in accordance with standards of care as described in Principles of Practice, protocols, and scope of practice as approved by supervising physician and Board of Medicine.
- Provides and/or obtains consultation to/from other clinic providers, specialists, or other health care professionals as appropriate.
- Assess patient needs for specialty referrals, diagnostic testing, or hospitalization.
- Supervises and/or coordinates the activities of patient care and/or support staff.
- Works in collaboration and/or coordination with other health-care providers within the clinic team and community agencies to provide comprehensive client care.
- In coordination with other clinic staff, maintains system of quality assessment and assurance in accordance with quality assurance plan.
- Participates in program planning, development, implementation and evaluation relating to specific job, clinic, and program functions.
- Participates in staff meetings, conferences, and in-service training and continuing education.
- Participates in recruitment, interviewing and performance evaluations of clinical personnel.
- May be asked to participate in a shared call system with other providers.
- Responsible for accurate, timely, and complete documentation in patient records. Including providing appropriate code level and diagnosis of patient visits using CPT & ICD-9 coding standards.
- Counsels and educates patients and family members regarding health maintenance, disease prevention, diagnosis, treatment, and need for follow-up as appropriate for each visit. Verify and document the patient’s understanding of diagnosis, treatment and follow-up recommendations.
- Perform minor procedures and in-house lab work in accordance with HEALTH CENTER policy and candidate qualifications.
- Participates in staff meetings, in-service meetings, participate in quality assurance, risk management and peer review when asked to participate.
- The candidate may be asked to provide some inpatient services if proper privileges are obtained and the candidate is qualified to perform in the inpatient setting. May participate in planning programs and in developing specific health policies and procedures.
- Practices safety, environmental, and/or infection control methods.
- Performs miscellaneous job-related duties as assigned.
- Participates in QA/QI activities.
- Performs other related functions as required for clinic operations.
- Work with frequent interruptions and to respond appropriately to unexpected situations.
- Heritage Health staff have an active role in our Patient Centered Medical Home model of care. This role is designated as part of the Heritage Health PCMH Care Team.
- Regular and predictable attendance is an essential function of this position.
- Other duties as assigned.
Safety:
Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions, and providing feedback to supervisors and management on all safety issues.
Physical/Mental Requirements:
Required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time; while reaching with hands and arms occurs one-third of the day. Climbing or balancing, stooping, kneeling or crouching occur less than one-third of the time. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 – 40 pounds. Rarely is there a need to lift more than 41 pounds. Must be able to manage efficient keyboard use, hear, see, speak and read.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to solve complex practical problems
- Positive interpersonal, communication & persuasion skills over the phone, computer & in person
- Must be able to simultaneously manage several objectives and assign priorities
- Deal with a wide variety of variables in situations where only limited standardization exists
- Ability to interpret a variety of instructions furnished in written or oral form
- Ability to work effectively under pressure to meet deadlines with a strong organization skill set for easy retrieval of information and to ensure competent closure of issues
- Ability to work overtime as needed, maintain alertness & meet the controlled substance policy.
- Good judgment and sound decision making and conflict management skills to inspire confidence from the customer
- Manage complex analysis and use deductive reasoning
Working Conditions:
Work is normally performed in a typical interior/office work environment in a clinic. Work may be demanding and chaotic at times. Exposed to patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind.
Heritage Health is North Idaho’s largest provider of integrated medical, dental, and behavioral health services. Our dedicated care teams deliver world-class, patient-centered care with a focus on community well-being. We are committed to providing high-quality, affordable healthcare to everyone, making a meaningful difference in the lives we serve.